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Help Desk service offers a range of specialist telephone support solutions for Corporate customers. It is aimed at organizations that require unlimited telephone support covering typical issues encountered on the majority of popular desktop applications.
Help Desk calls are answered by TrueNetwork Solutions own centralized support staff whom manage the call through to the final resolution.
In addition to formal application training, Help Desk Analysts are periodically reassigned to other areas of the operation to ensure that they are kept up to date with all the latest applications and technologies.
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